Overview
Return Policy:-
Returns are accepted within 10 days of purchase.
Products must be unopened, unused, and in the original packaging to qualify for a return
Return Process:
To initiate a return, please contact our customer service team for a return authorization.
Include your proof of purchase and the reason for the return.
Once the return is authorized, ship the product back to us using a trackable shipping method.
Upon receiving and inspecting the returned product, we will process your refund.
Refunds
Refunds will be issued to the original payment method.
Shipping and handling charges are non-refundable.
Warranty
Our products come with a standard one-year warranty from the date of purchase.
This warranty covers any defects in material or workmanship under normal use during the warranty period.
Exclusions:-
The warranty does not cover damage resulting from human error, such as:
Physical damage (e.g., breaking the computer).
Misuse, abuse, or negligence.
Unauthorized alterations or repairs.
Exposure to extreme conditions (e.g., heat, moisture).
Add any item to the device outside the store.
Claims Process:-
To file a warranty claim, please contact our customer service team with proof of purchase and a detailed description of the issue.
We may request the product to be returned for inspection.
If a defect is found, we will repair or replace the product at no cost to you.
Contact Us
If you have any questions regarding our warranty or refund policy, please contact our customer service team on:-
WhatsApp: +973 38311641
Instagram: “gamersland.bh”